Carroll Plumbing & Heating

The crew at Carroll plumbing helped me deal with some plumbing issues at my dad’s old house. They replaced two toilets and fixed a kitchen sink problem that has been an issue for months. Cathy in the office scheduled work promptly and Jacob who did the work came when scheduled and stuck to the quotes we were given. Quality work and reasonably priced, I would use them again.

I was new in town and needed a plumber. Carroll Plumbing was recommended to me by my realtor and I called them. They have been top notch. They took care of everything that was identified in the home inspection and came up with a solution to a surprising and challenging issue with the extended warranty of my new hvac system. Thank you very much, Carroll Plumbing!. I recommend this company highly. ⭐️⭐️⭐️⭐️⭐️

We set up an appointment one week ago. The first day they never called nor showed up. We had to keep calling them. The second day (silly us) we waited once again and within 20 minutes of the time they said they would be here, all of a sudden the van breaks down. I would strongly dissuade people from dealing with this company.

Dismal experience. I scheduled with them after a family member had recommended them thinking that was a good sign. Scheduling went ok but then the techs arrived an hour after the three-hour window I had been promised and told me the weather was too bad to do my swamp cooler and they would “try to get to me in the next couple of days.” I hate having to use one of the “big guys” but I’m probably headed that direction.

Helped me out of a pinch when previous plumbing company left me hanging. Owner came out and gave me a price the same day, came back the next and got the job done. Passed inspection immediately and was able to move into my home. Price was more than fair 10/10 will use again and strongly recommend.

I've worked with Carroll Plumbing as a general contractor for several years. They always do excellent work for us and our clients. They are prompt, detail oriented, competitively priced, and just all around great guys. I recommend Carroll Plumbing to all my clients.

1. Came out same day on Saturday & replaced water heater that flooded that day. 2. Came out quickly to repair heating unit and prevented us from a cold night. 3. Repaired leaking sprinkler system & indicated there may be an additional water leak underground determined by city water meter gage that continued to show usages even after all water spouts, facets, showers, bath, etc were shut off. They recommended another company that specializes in locating undetermined leaks.

They came late for both appointments. They were grumpy with me and blamed my children for the problem when it was not their fault. We paid $700, and a week and two appointments later, the problem was still not fixed (approaching $1000 total cost). We asked them to honor their service warranty, and they DID NOT DO IT!!!! Do not go here! Call someone else. Update: They were willing to work with me and come back for free after the second appointment. They wanted to establish a good relationship, and I'm willing to give them a second chance. Second update: After our THIRD time to have them over in three weeks, even having them come back for free, they still could not solve the problem. I called TLC plumbing, and they solved the problem in 3 days for $130 with two visits.